Continuously striving for excellence in customer satisfaction

  • Mission

    We strive to provide integrated facilities management & property management services through innovative and sustainable delivery of high quality and efficient services to exceed our customers’ expectation

  • Vision

    To be the leading company in the facilities and property management services industry in the Middle East.

  • Core Values


Privacy Policy

UFM is dedicated to providing equal opportunities to all persons. UFM offers fair remuneration based on performance, skills, competitor wages and local fair market value for wages. The company has no tolerance for workplace harassment in any form. UFM hiring policies prohibit the employment of underage staff.


UFM briefs employees on all pertinent subjects related to corporate strategy, policies and procedures on a continual basis. Transparency and openness are encouraged and appropriate channels are set to allow employees to voice their views and concerns. Guidelines for employees to confidentially raise issues related to ethical behavior or legal compliance without fear of reprisal are communicated clearly to all employees.


Ethical business practices
UFM’s Code of Ethics policy promotes ethical business practices, summarized as follows:

  • Bribery and pricing collusion are prohibited.
  • Free and fair competition is promoted.
  • Customers, supplies, national and local authorities are dealt with honestly and fairly.
  • Cognizance of supply chain worker welfare and employment conditions is required to ensure that suppliers meet or exceed internationally recognized standards.
  • Delivery of services with utmost care towards the environment.


Commitment to employee occupational health & safety

UFM extends its responsibility towards the safety and the well-being of its employees beyond the standard requirements.  Commitment to continual safety training, risk assessment and improvement initiatives ensures the development of safety culture within UFM.  committed to providing all the necessary programs to maintain a high level of safety and security for employees, sub-contractors and partners.


  • Full implementation of OHSAS 18001:2007 standards
  • Regular safety inspection of managed facilities
  • Implementation of safe operating & emergency procedures
  • Regular conduct of safety training programs

Commitment to Quality, Health and Safety

UFM is committed to the concept and practice of total quality, environmental, health and safety (QEHS) throughout the organization and complying with relevant legislation and other The objective is to provide facilities and properties management services in a manner that meets the standards and requirements of our customers as well as fulfilling all related  legal requirements.


This is crucial to our customer satisfaction philosophy of instilling confidence in our customer and continually improve Quality, Productivity, Environmental, Health and Safety performance.


UFM commitment to quality, health and safety is paramount to our operation. The delivery of our services follows a stringent adherence to policies and procedures compliant with international standards. Quality measures, environmental, health and safety principles are implemented in our management systems and operational procedures to ensure quality performance and compliance with security, health and safety local legislations.
UFM extends its commitment to quality to include the provision of safe working environment for staff and contractors, the preservation of life safety systems in facilities and the availability of appropriate safety insurances. UFM demonstrates such a commitment through the continual improvement in the implementation of ISO 9001: 2008, ISO 14001:2004 and BS OHSAS 18001: 2007 standards and requirements.


UFM processes and procedures are reviewed regularly to improve and sustain quality delivery of facilities management services:


  • Highest priority assignment to safety, security, accident prevention and fire protection
  • Emergency response planning and preparedness
  • Constant improvement of operational procedures, maintenance and safety guidelines
  • Continuous assessment of risk with proactive engagement to address weaknesses in facilities




+965 2292 0000

  • Lower the thermostat on your water heater to 120°F

  • Make sure that windows and doors are closed when heating or cooling your home

  • Check the insulation in your attic, exterior and basement walls, ceilings, floors, and crawl spaces

  • Check for air leaks around your walls, ceilings, windows, doors, lighting and plumbing fixtures, switches, and electrical outlets

  • Make sure your appliances and heating and cooling systems are properly maintained

  • Use sensors, dimmers, or timers to reduce lighting use

  • Set your programmable thermostat as low as is comfortable in the winter and as high as is comfortable in the summer

  • Clean or replace filters on furnaces and air conditioners once a month or as recommended

  • Clean warm-air registers, baseboard heaters, and radiators as needed; make sure they’re not blocked by furniture, carpeting, or drapes

  • Eliminate trapped air from Hot-Water radiators once or twice a season

  • Place heat-resistant radiator reflectors between exterior walls and the radiators

  • Check your ducts for air leaks. First, look for sections that should be joined but have separated and then look for obvious holes

  • Use mastic, butyl tape, foil tape, or other heat-approved tapes to seal your ducts

  • Use appropriate written operating procedure to start up or shut down equipment or installations

  • Do not carry out work if you do not have the right tools for the job and the environment

  • Do not access installations and perform work without wearing general or task-specific personal protective equipment

  • Do not walk under a load while lifting is taking place

  • Do not perform work without checking that the power and product source supply has been rendered inoperative.

  • Do not enter a confined space until isolation has been verified and the atmosphere checked.

  • Do not work at heights without a safety harness when there is no collective protective equipment

  • Report unsafe or hazards conditions

  • Learn what to do and where to get help in an emergency

  • Keep a supportive eye on your co-workers, especially if they are new

  • Wear nonskid shoes when you work in kitchens, outdoors, or any other place where you will commonly be walking on slippery surfaces

  • Never climb on shelving units or storage units to get things. Use only approved ladders

  • Never lean on railings, even if they look solid. They could be improperly secured, and you could fall

  • Never jerk your body around when lifting. You may feel fine after doing this once, but repeated occurrences can easily lead to injury in even the healthiest workers

  • Know where all the fire extinguishers are throughout your worksite and know how to use them

  • Avoid the use of so-called "power strips" whenever possible. They are often prone to overuse and can start a fire if too many appliances are plugged into them

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